Customer Complaint

I hate my job.

I received my first official customer complaint today. It’s actually kind of an honor to me because it’s not something that happens often. Words can’t describe the joy I feel right now. Maybe because there is no joy…

You know how it is when you try to help somebody and you tell them in advance that x can go wrong; and if x  goes wrong they can come back to you and you can do y to fix it quickly? Well, x happened. But dumbass comes in and is all over me about it. I try to reiterate what I told him before, but he cuts me off.

“I don’t want you to talk – I just want you to listen to me.”

Which is exactly what I do. He goes on and on for the next 20 minutes. I say not a word. He asks for a reply, but I give him the blankest stare possible.

“What’s wrong with you?”

“I’m only doing what you wanted me to do. You didn’t tell me when I could speak again.”

He then asks for my manager, who explains the exact same thing to him.

He then asks to file a written complaint against me, and I ask him if he wants a blue or black pen. He takes the black one and fills out the complaintwhile I cycle thru my emails. He gives the complaint to my manager, who takes it into his office and tears it up.

You can’t fuck with a person that doesn’t give a fuck.

Posted in Classic JQW

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